FAQs

PRODUCT

1. Is Morrishair vegan? 
   
   • Yes, all MorrisHair products are vegan, ensuring that no animal-derived ingredients are used in our formulations.
2. Do you use organic and natural ingredients?
   • Yes, we use safe and natural ingredients.
3. Is it gluten-free?
   • All Morrishair products are gluten-free!
4. Is Morrishair safe while I am nursing or pregnant?
   • For the safety of both mother and child, we recommend consulting with your doctor before using any haircare products.
5. What product is the best for me?
   • Finding the perfect product for your hair is important. We recommend selecting a product based on your hair type or desired hair goals. Our range includes options to suit various hair types and concerns.

 

SHIPPING

1. Do you ship internationally?
   • As of the moment, we ship in Europe only. But we are on the process of expansion, so please watch out!
2. How long does it take to receive my products?
   • We ship via DHL and normally it takes 2-5 business days.
3. Where can I find my tracking number?
   • After placing your order online, you will be receiving an email with a tracking number of your order.
4. How to track my order?
   • To track your orders, you just need to go to https://www.logistics.dhl/lt-en/home.html. Copy your tracking number and paste it in the search bar.

 Note: Please check our Shipping Policy for more information.

 

PAYMENTS

1. What credit cards do you accept?
   
   • Paysera accepts major credit cards like Visa, Mastercard, AMEX and more.
2. What payment gateway do you use?
   
   • We use Paysera to accept payments through our website
3. Is my card information safe?
   • Definitely, YES! Paysera is secured and safe.
4. How to request a refund?
   • Please check our Returns & Refunds Policy or email us at info@morrishair.com
5. How long does it take to get my refund?
   • Once your refund request has been processed, refunds are typically issued within 14 business days. Please note that the exact time may vary depending on your bank or payment provider.

We encourage you to explore other sections of our website to discover more information about our products and haircare tips. For any further inquiries or assistance, please do not hesitate to reach out to us.